Privacy Policy

At RasaVibes, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully.

By using RasaVibes, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email, phone number)
• Delivery address and location data
• Payment information (processed securely through third-party providers)
• Account credentials and profile information
• Dietary preferences and restrictions

Usage Information

We automatically collect certain information when you use our platform:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Order history and preferences
• Search queries and interactions with our AI assistant
• Location data (with your permission)

We use the information we collect to:

• Process and fulfill your orders
• Provide personalized recommendations through our AI system
• Communicate with you about orders, updates, and promotions
• Improve our services and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Analyze usage patterns and optimize user experience

We may share your information with:

• Restaurant Partners: To fulfill your orders
• Delivery Services: To deliver your orders
• Payment Processors: To process transactions securely
• Service Providers: Who help us operate our platform
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties for their marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing
• Export your data in a portable format

To exercise these rights, please contact us at privacy@rasavibes.com

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, please contact us: